GRX Game Studio Oy
Effective June 17th, 2019
If you have questions about data protection or any requests for resolving issues with your personal data, we encourage you to contact us.
Name of the company collecting the personal data (the controller): GRX Game Studio Oy
Business ID: 2904700-5
Address: Katajanokanlaituri 5, 00160 Helsinki
THE PERSONAL DATA WE MAY COLLECT
Data you provide us
Other data you choose to give us (such as player support tickets and information you provide in them)
Data we collect automatically
Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address and IMEI)
Data about your device, such as device name and operating system, browser type and language
Data we collect with cookies and similar technologies (see more below)
Coarse location data (country or city-specific)
We also may create a GRX Game Studio and/or game-specific ID for you when you use the Services
Data we collect from our partners
Data we receive if you link a third-party tool with the Services (such as login using your Facebook or Google account)
Demographic data (such as to determine the coarse location of your IP address)
Data to fight fraud (such as refund abuse in games)
Data from platforms that the games run on (such as to verify payment)
Data for advertising and analytics purposes, so we can keep improving our games
WHY WE COLLECT YOUR DATA
To make the Services work (performance of contract)
We process data necessary to
Create accounts and allow you to play our games and use our Services
Operate the Services
Verify and confirm payments
Provide and deliver products and services you request
Send you communication related to the Services
To make the Services more enjoyable for our players (legitimate interests)
We collect and process necessary data to
Update and develop player profiles
Develop and improve the Services and player experience
Manage our relationship with you
Provide social features as part of the Services
Customize your Services experience
Respond to your comments and questions and provide player support
Provide you offers in the Services related to other GRX Game Studio products and services
Send you related information, such as updates, security alerts, and support messages
Enable you to communicate with other players
To show personalized advertisements (legitimate interests or consent depending on applicable jurisdiction)
We collect, process and transfer to our third-party partners personal data to:
Track the content you access in connection with the Services and your online behavior
Deliver, target and improve our advertising and the Services
To keep the Services safe and fair
Ensuring a level playing field in the Services is a top priority for us.
In order to keep the Services and their social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
Analyze and monitor use of the Services and its social features
Moderate chats either automatically or manually
Take action against fraudulent or misbehaving players
To analyze, profile, and segment
In all of the above cases and purposes, we may analyze, profile and segment all collected data in anonymized form.
With your consent
With your consent, we may process your data for additional purposes, such as using your location based on your IP address to show you local events.
WHO CAN SEE YOUR DATA
Apart from GRX Game Studio, your data can be accessed by others in the following situations:
Other players and users
Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted in-game.
Partners working for GRX Game Studio
GRX Game Studio has partners to perform certain services for us. These partners process your data only at and according to GRX Game Studio’s instructions in order to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
Other companies and public authorities
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
International data transfers
YOUR RIGHTS AND OPTIONS
Opt-out of targeted advertising
You can always opt-out of directed advertising in our games by checking the privacy settings of your device. Please review your device’s user manual on how to do so.
Access the personal data we hold about you
If you request, we will provide you a copy of your personal data in an electronic format.
Your other rights
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. If certain personal data is processed based on consent given by you, such consent can also be withdrawn by you at any time, for example in the applicable game’s settings.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your local data protection authority within the European Economic Area for unresolved complaints.
COOKIES AND SIMILAR TECHNOLOGIES
HOW DO WE PROTECT YOUR DATA
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We retain your data for as long as your account is active or as needed to provide you the Services. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.
GRX Game Studio
(End User License Agreement)
TERMS OF SERVICE
June 10th, 2019
BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICES, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICES. USE OF THE SERVICES IS VOID WHERE PROHIBITED.
GRX Game Studio reserves the right to make changes to these terms at any time. Your continued use of the Services will be deemed to confirm your acceptance of the updated terms. In addition to these Terms, you agree to abide by any supplemental policies of the Services, such as policies related to specific services (including without limitation forums, chats, contests or sweepstakes) as well as all other related operating rules or policies, each of which is incorporated by reference whereapplicable.
When you access the Services through a mobile network, your network or roaming provider’s messaging, data and other rates and fees will apply. Downloading, installing or using the Services may be prohibited or restricted by your network provider and the some or all parts of the Services may not work with your network provider or device.
Subject to you agreeing to these Terms and your continued compliance with these Terms and any other relevant policies, GRX Game Studio grants you a non-exclusive, non-transferable, non-sublicensable, revocable and limited license to access and use theServices for your own non-commercial entertainment purposes. You agree not to use the Services for any other purpose.
The Services are provided to you for your personal and non-commercial use only. You shall not sell, rent or give away your access to the Services, create Services accounts by using false identities or information, or on behalf of someone other than yourself. You shall not use the Services if you have previously been removed from using any part of the Services by GRX Game Studio, or previously been banned from playing any GRX Game Studio game.
You may be required or given the choice to create a user account and/or choose a username for your use in the Services. GRX Game Studio reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates the third party’s rights.
By default the Services support only one player account per game on a supported device. Additionally, the Services may not support using a single account across multiple devices.
a. License Limitations
Your use of the Services is strictly tied to your compliance with these Terms. Any useof the Services in violation with these Terms is strictly prohibited and can result in the immediate revocation of your limited license and may subject you to liability towards GRX Game Studio or liability for violations of law.
You agree that you will not, under any circumstances:
use the Services for fraudulent or abusive purposes (including, without limitation, by using the Services to impersonate any person or entity, or otherwise misrepresent GRX Game Studio’s affiliation with any person, entity or the Services);
disguise, anonymize or hide your IP address or the source of any material or content that you upload into the Services;
interfere with or disrupt the Services, servers or networks that provide the Services;
attempt to decompile, reverse engineer, disassemble or hack any of the Services, or to defeat or overcome any of the encryption technologies or securitymeasures or data transmitted, processed or stored by GRX Game Studio;
post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable or offensive or engage in ongoing toxic behavior, such as by repeatedly posting information on an unsolicited basis;
post any information that contains nudity, excessive violence, or offensive subject matter or that contains a link to such content;
attempt to, or harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person, group, including GRX Game Studio’s employees, including GRX Game Studio’s customer service representatives;
solicit or attempt to solicit login information or any other login credentials or personal information from other users of the Services;
‘harvest’, ‘scrape’, collect or post any information about or regarding other people that use the Services, including, but not limited to any personal data or information (including but not limited to ‘pixel tags’ cookies, graphics interchange formats (‘gifs’) or similar items a.k.a ‘spyware’ or ‘pcms’ (passive collection mechanisms);
disrupt the normal flow of a game or otherwise act in a manner that is likely to negatively affect other players’ ability to compete fairly when playing the games;
institute, assist, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Services, or other attempts to disrupt the Services or any other person’s use or enjoyment of the Services;
disobey any requirements or regulations of any network connected to the Services;
circumvent technological measures designed to control access to, or elements of, the Services;
ordo anything else that GRX Game Studio deems not to be within the spirit of fair play or intent of the Services.
You acknowledge and agree that you are solely responsible for your actions in the Services and actions made in the Services using your player account.
GRX Game Studio reserves the right to determine what conduct it considers to be in violation of these Terms or other rules of the Services, or otherwise outside the intent or spirit of these Terms of Service or the Service itself. GRX Game Studio reserves the right to take action as a result, which may include terminating your access to the Services in whole or in part.
2. Suspension and Termination of Account and Service
WITHOUT LIMITING ANY OTHER REMEDIES, GRX Game Studio MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE PLAYER ACCOUNTS OR ACCESS TO THE SERVICES OR PORTIONS THEREOF IF YOU ARE, OR GRX Game Studio SUSPECTS THAT YOU ARE, FAILING TO COMPLY WITH ANY OF THESE TERMS OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICES, WITH OR WITHOUT NOTICE TO YOU. YOU CAN LOSE YOUR USER NAME AND PERSONA IN THE SERVICES AS A RESULT OF ACCOUNT TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED ITEMS AND PURCHASED ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICES, AND GRX Game Studio IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.
WITHOUT LIMITING OUR OTHER REMEDIES, GRX Game Studio MAY LIMIT, SUSPEND OR TERMINATE THE SERVICES AND PORTIONS THEREOF, PROHIBIT ACCESS TO SERVICES’ GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICES IF GRX Game Studio BELIEVES THAT THE USERS ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF THESE TERMS OR OTHER POLICIES. ADDITIONALLY, GRX Game Studio MAY, IN APPROPRIATE CIRCUMSTANCES AND AT ITS SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO GRX Game Studio BELIEVERS MAY BE REPEAT INFRINGERS OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.
GRX Game Studio RESERVES THE RIGHT TO TERMINATE ANY ACCOUNT THAT HAS BEEN INACTIVE FOR 180 DAYS.
GRX Game Studio reserves the right to stop offering and/or supporting the Services or a particular game or part of the Services at any time, at which point your license to use the Services or a part thereof will be automatically terminated. In such event, GRX Game Studio shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Services.
Termination of your account can include disabling your access to the Services or anypart thereof including any content you submitted or others submitted.
You may terminate your account at any time and for any reason by contacting our customer support at or by using the in-game “contact support” function available in some games.
3. Third-Party Services and Material
The Services may contain links to websites or services operated by third parties or feature content which is made available by third-party services and enable you to access and use certain third-party services (such as video sharing services). Use of any websites or services operated by third parties, third-party services and/or content in third-party services shall be, in addition to these Terms, subject to the relevant third-party service provider’s terms and conditions applicable to use of such third-party services or the applicable license(s) under which any such content is made available. GRX Game Studio assumes no responsibility for such third-party services and/or content in third-party services.
These Terms shall be in addition to (and take precedence over where not prohibited)any terms and conditions, applicable to the distribution platform (such as an application store including e.g. Apple App Store, Google Play or Microsoft Store) through which you are acquiring the Services, agreed to between you and the relevant third-party entity.
a. Intellectual Property Rights
All rights, title and interest in and to the Services (including without limitation any games, titles, computer code, themes, objects, characters, names, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, moral rights, documentation, in-game chat transcripts, recording of games played using GRX Game Studio’s game clients and GRX Game Studio’s game clients and server software) (“GRX Game Studio Property”) are owned by or licensed to GRX Game Studio, subject to copyright and other intellectual property rights under Finnish and foreign laws and international conventions. GRX Game Studio reserves all rights, including without limitation,all intellectual property rights or other proprietary rights, in connection with its games and the Service. Except as expressly provided in the Terms, GRX Game Studio does not grant any express or implied rights to the GRX Game Studio Property.
YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHERPROPERTY INTEREST IN ANY SERVICES ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF GRX Game Studio.
c. Virtual Items
GRX Game Studio owns, has licensed, or otherwise has rights to use all of the content that appears in the Services. Notwithstanding any provision to the contrary herein, you agree that you have no right or title in or to any content that appears in the Services, including without limitation the virtual goods or currency appearing or originating in any part of the Services, whether earned in a game or purchased, or any other attributes associated with an account or stored on the Services.
5. User Content
GRX Game Studio assumes no responsibility for the conduct of any user submitting any User Content, and assumes no responsibility for monitoring the Services for inappropriate content or conduct. GRX Game Studio does not, and cannot, pre-screen or monitor all User Content. Your use of the Services is at your own risk. By using the Services, you may be exposed to User Content that is offensive, indecent or otherwise not in line with your expectations. You bear all risks associated with the use of any User Content available in connection with the Services. At our discretion, our representatives or technology may monitor and/or record your interaction with the Services or communications (including without limitation chat text) when you are using the Service.
By agreeing to these Terms, you hereby provide your irrevocable consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any User Content, including without limitation chat text or voice communications.
GRX Game Studio reserves the right in its sole discretion to review, monitor, prohibit, edit, delete, disable access to or otherwise make unavailable any User Content (includingwithout limitation your User Content) without notice for any reason or for no reason at any time. If at any time GRX Game Studio chooses, in its sole discretion, to monitor the Services, GRX Game Studio nonetheless assumes no responsibility for User Content and assumes no obligation to modify or remove any inappropriate User Content. GRX Game Studio has the right, but not the obligation, in its sole discretion to edit, refuse topost, or remove any User Content.
a. Public Discourse
The Services may include various forums, blogs and chat features where you can post User Content, including your observations and comments on designated topics.GRX Game Studio cannot guarantee that other members will not use the ideas and information that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or don’t want others to use, do not post it on the Services. GRX Game Studio shall have no responsibility to evaluate, use or compensate you for any ideas or information you may choose to submit.
b. Responsible for Your Own Content
You are solely responsible for the information that you post on, through or in connection with the Services and that you provide to others. GRX Game Studio may reject, refuse to post or delete any User Content for any or no reason, including, but not limited to, User Content that in the sole judgment of GRX Game Studio violates these Terms.
c. Your License to GRX Game Studio
You hereby grant to GRX Game Studio an unlimited, irrevocable, perpetual, transferable, fully paid-up, royalty-free, worldwide license (including the right to sublicense and assign to third party) and right to copy, reproduce, fix, adapt, modify, create derivative works from, manufacture, commercialize, publish, distribute, sell, license,sublicense, commercially exploit, transfer, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice, in any way, your User Content as well as all modified and derivative works thereof in connection with our provision of the Services, including marketing and promotions of the Services. You also hereby grant to GRX Game Studio the right to authorizeothers to exercise any of the rights granted to GRX Game Studio under these Terms. You further hereby grant to GRX Game Studio the unconditional, irrevocable right to use and exploit your name, likeness and any other information or material included in any User Content and in connection with any User Content, without any obligation to you. Except as prohibited by law, you waive any rights of attribution and/or any moral rights you may have in your User Content, regardless of whether your User Content is altered or changed in any manner. GRX Game Studio does not claim any ownership rights in your User Content and nothing in these Terms is intended to restrict any rights that you may have to use and exploit your User Content. GRX Game Studio has no obligation to monitor or enforce your intellectual property rights inor to your User Content.
d. User Interactions
You are solely responsible for your interactions with other users of the Services and any other parties with whom you interact through the Services. GRX Game Studio reserves the right, but has no obligation, to become involved in any way with these disputes. You will fully cooperate with GRX Game Studio to investigate any suspected unlawful, fraudulent or improper activity.
If you have a dispute with one or more users, you release GRX Game Studio (and its officers,directors, agents, affiliates, parent companies, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
e. Social Media and Game Content
With the limitations set in these Terms, you have the right to upload captions (such as audio, video and screenshots) of the Services to social media services (such as Facebook), online video services (such as YouTube), online picture sharing services (such as Instagram). All such material must be uploaded without editing them in a way that misrepresents the Services or any games included in the Services.
6. Fees and Purchase Terms
In the Services you may purchase, with “real world” money, a limited, personal, non-transferable, non-sublicensable, revocable license to use (a) “virtual currency”, including but not limited to virtual cash or gems, all for use in the Services; and (b) “virtual in-game items” (together with “virtual currency”, “Virtual Items”). You are only allowed to purchase Virtual Items from us or our authorized partners through the Services, and not in any other way.
GRX Game Studio may manage, regulate, control, modify or eliminate Virtual Items at any time, with or without notice. GRX Game Studio shall have no liability to you or any third party in the event that GRX Game Studio exercises any such rights.
The transfer of Virtual Items is explicitly prohibited. You shall not sell, purchase, redeem or otherwise transfer Virtual Items to any person or entity or attempt any ofthe aforesaid, including but not limited to GRX Game Studio, another user or any third party.
ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE.
The provision of Virtual Items for use in GRX Game Studio games is a service provided by GRX Game Studio that commences immediately upon acceptance by GRX Game Studio of your purchase.
b. Payment of Fees
You agree to pay all fees and applicable taxes incurred by you or anyone using an account registered to you. GRX Game Studio may revise the pricing for the goods and services offered through the Services at any time. YOU ACKNOWLEDGE THAT GRX Game Studio IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THATYOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
7. Updates to the Service
You understand that the Services are constantly changing and evolving. GRX Game Studio may require that you accept updates to the Services, such as via installing updates to game clients installed on your device. You acknowledge and agree that GRX Game Studiomay update the Services, with or without notifying you. You may need to update third party software or your device hardware from time to time in order to access and use the Services.
8. Beta tests
GRX Game Studio may offer to you a chance to participate in beta tests (open or closed) of certain parts of the Services. Your participation into such beta tests may be subject to a separate non-disclosure agreement and/or supplemental policies.
By applying to and/or participating in beta tests you acknowledge and accept that:
1. Due to the unfinished and experimental nature of the beta tested parts of theServices GRX Game Studio may not provide any customer service or assistance regarding such parts of the Services. The parts of the Services being beta tested may be nonfunctional on some devices regardless of their listed hardware or software requirements or specifications.
2. Any in-app purchases, items, equipment, experience points, in-game currencyand other such content may be periodically reset by GRX Game Studio during the courseof the beta tests. GRX Game Studio offers no refunds for any such lost content.
3. Any feedback or idea submitted by you to GRX Game Studio regarding the beta tested parts of the Services may be utilized by GRX Game Studio without any compensation to you. By submitting or creating any material, content (such as in-game user-created content) or feedback regarding the beta tested parts of theServices you grant to GRX Game Studio an unlimited, sublicensable, fully paid up, nonexclusive and transferable license to utilize such material, content and/or feedback in its business.
4. Your application to participate in beta tests does not entitle you to be invited to, or to participate in any beta test offered by GRX Game Studio.
9.Personal data and Security
GRX Game Studio shall take appropriate measures to prevent unauthorized access to, improper use of and the reasonable accuracy of your personal data submitted to GRX Game Studio via the Services. We use various technologies, including, in certain instances, encryption, to ensure the high security standards. Any data that is storedon GRX Game Studio servers is not generally available to the public. However, the use of internet services always includes security risks.
10.Disclaimer of Warranties
WITHOUT LIMITING GRX GAME STUDIO’S LIABILITY UNDER SECTION 11 BELOW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. GRX Game Studio DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above disclaimers may not apply to you.
11.Limitation of Liability; Sole and Exclusive Remedy; Indemnification
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRX Game Studio SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT GRX Game Studio HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT NOT PROHIBITED BY LAW, GRX Game Studio SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO GRX Game Studio IN ACCORDANCE WITH THESE TERMS IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO GRX Game Studio DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND GRX Game Studio’S EXCLUSIVE LIABILITY) FOR ANY DISPUTE WITH GRX Game Studio IS TO STOP USING THE SERVICES AND TO CANCEL YOUR ACCOUNT.
NOTHING IN THESE TERMS SHALL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER OR EXCLUDE OR RESTRICT ANY LIABILITY RESULTING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF GRX Game Studio OR FOR DEATH OR PERSONAL INJURY ARISING FROM ANY NEGLIGENCE OR FRAUD OF GRX Game Studio.
You agree to indemnify, defend and hold GRX Game Studio (and GRX Game Studio’s officers, directors, agents, affiliates, subsidiaries, parent companies, joint ventures and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys’ fees, asserted by any third-party resulting from or arising out of your use of the Services, or any breach by you of these Terms, however the foregoing does not apply if the infringement of rights is not attributable to your intentional or negligent behavior.
12. Dispute Resolution and Law
If a dispute arises between you and GRX Game Studio, we strongly encourage you to first contact our customer support at to seek a resolution. All disputes between you and GRX Game Studio shall be governed by the laws of Finland, without regard to conflict of law provisions. You agree that any claim or dispute you may have against GRX Game Studio must be resolved exclusively by a court located in Helsinki, Finland.
The above paragraph does not limit your statutory rights. Consumer protection legislation applicable to you may allow you to bring your claim or dispute to a different court.
If you are a resident of the European Union, you may have the right to bring your claim or dispute to an Online Dispute Resolution body. More information on this can be found at
14. General Provisions
15. Supplemental Policies
GRX Game Studio may publish additional or supplementary policies or terms related to specific services such as forums, contests or loyalty programs. Your right to use such services is subject to those specific policies and these Terms.
16. Entire Agreement
a. No Waiver
Except as expressly and specifically set forth in this these Terms, no representations, statements, consents, waivers, or other acts or omissions by GRX Game Studio shall be deemed a modification of these Terms nor legally binding, unless documented in physical writing, hand signed by you and a duly appointed officer of GRX Game Studio.
c. Equitable Remedies
You acknowledge that the rights granted and obligations made under these Terms toGRX Game Studio are of a unique and irreplaceable nature, the loss of which shall irreparably harm GRX Game Studio and which cannot be replaced by monetary damages alone so that GRX Game Studio shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.
You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Services, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Services or anycontent or other material used or displayed through the Services and agree to limit your claims to claims for monetary damages, limited by Section 11 (if any).
d. Force Majeure
GRX Game Studio shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of GRX Game Studio, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond GRX Game Studio’s control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
GRX Game Studio Oy
Business ID: 2904700-5
Katajanokanlaituri 5, 00160 Helsinki